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MTH Pumps - How to Contact us

If you have further questions about our company, its Specialized Capabilities, or any of its products, please email us at sales@mthpumps.com or use one of the other methods listed:

Contact one of our local Representatives or Distributors.

General Contact Information

U.S. Postal Address:
MTH Pumps/MTH Tool Company, Inc.
401 West Main Street
Plano, IL 60545-1436
U.S.A.

U.S. Phone: 630-552-4115
U.S. Fax: 630-552-3688

To receive information from the factory, please select the kind of request needed from the tabs below and fill in the necessary information.

RGA Request

This Form is intended for use by MTH Distributors only. Please find your distributor or contact your area's representative for further assistance.

In order to receive an RGA number, this form must be completely filled in.

All returned items must be shipped prepaid to MTH Tool Company. Any shipments returned collect will be refused.

Please provide adequate packaging to prevent damages during transit (Foam Peanuts and/or Stuffing Paper Are Not Sufficient). Failure to do so may result in damages that would not be the liability of the MTH Tool Company.

Remove any piping or fittings from pumps as they will not be returned.

Applications where fluids other than clean water or ethylene glycol are used, will not be issued an RGA unless an MSDS sheet is sent with the RGA Request. The pump must then be thoroughly flushed prior to return. Pumps containing unidentified fluids, without prior receipt of an MSDS sheet, will be refused at the dock.

Customer Information

Dist./Cust. :

Contact Name:

End User:

Email:

Tel: Ext:

Fax:

Return Information

Reason for Return

Pump Application:

Fluid Pumped

Fluid Temperature ° F ° C

Pump Information

Model Number: (Need help finding your model number?)

Quantity:

Invoice Date:

P.O.#

Motor Manufacturer:

HP:

Serial Number: (Need help finding your serial number?)
Customer Comments

 

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